We aim to provide reliable service and fair terms for all customers. Please read our cancellation and refund policy carefully:
- Cancellations must be made at least 24 hours before the scheduled collection day to avoid any charges and to allow us to offer the slot to other customers.
- Cancellations made within 24 hours of the scheduled collection day will incur a £34.99 call-out charge. This fee covers the cost of reserving our team and resources for your appointment.
- We encourage all customers to notify us promptly if changes or cancellations are needed to minimize inconvenience.
To cancel or modify your booking, please contact us via WhatsApp at: 07943 499 770